Contact us

Public Safety Canada has a number of responsibilities that span national security, emergency management, crime prevention, and policies with respect to law enforcement and corrections.

Please visit the following links for answers to frequently asked questions.

  1. Where can I find more information about the organizations and agencies that comprise Public Safety?
  2. How can I keep my online activities safe from viruses or hackers?
  3. Where can I find information about preparing for emergencies or natural disasters?
  4. What information do I need to travel domestically or abroad?
  5. Where can I find out more about the National Crime Prevention Centre?
  6. What is the Cross Cultural Round Table on Security?
  7. Where can I access information about immigration and citizenship issues?
  8. Who do I contact about safety or security issues occurring in my local area?
  9. How do I report a suspected fraud or scam?
  10. How do I contact the Minister of Public Safety and the Minister of Emergency Preparedness?

Electronic correspondence

NOTE: Messages are reviewed and answered during regular business hours.

For privacy and security reasons, Public Safety Canada does not accept personal information by email.

Public Safety Canada will DELETE emails that contain the following:

General enquiries

Scam Alert: Fraudulent calls from Public Safety Canada

Have you received a call from Public Safety Canada asking for personal information? This could include your Social Insurance Number (SIN), passwords, or banking details. This is a scam. Fraudsters can mask their phone number to appear like ours. We won’t ask for sensitive information over the phone. If you believe you’ve been the victim of fraud, or attempted fraud, please report it to the Canadian Anti-Fraud Centre.

Contact: 613-944-4875 or 1-800-830-3118

Electronic correspondence form

Teletypewriter (TTY): 1-866-865-5667

Starting November 15, 2024, possible Canada Post mail delays
Mail delivery to and from these services may be delayed by a Canada Post labour disruption.

Postal address:

Public Enquiries
269 Laurier Avenue West
Ottawa ON  K1A 0P8

Members of the Media can visit our Newsroom for contact details

Report website problems

To report technical problems with this site, please e-mail the webmaster (ps.externalweb-webexterne.sp@ps-sp.gc.ca) indicating the nature of the problem, the web address (URL) of the page in question and the type of browser you are using.

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