Résumé
"This study investigated what helps and what hinders RCMP officers in being meaningfully engaged in their work. Experiencing workplace engagement is becoming increasingly meaningful and important for both workers and employers in the new economy. The study is important to the field of counselling, and related fields such as organizational psychology, in terms of both theory and practice, as it concretely expands our understanding of the experience of workplace engagement for workers. In this study, the participants consisted of 14 male RCMP officers and 11 female RCMP officers. Participants were all posted in the Greater Vancouver area at the time of the study, although officers had previously been posted at a variety of locations throughout Canada. Officers were individually interviewed using a semi-structured, open-ended interview consistent with Flanagan's (1954) Critical Incident Technique. The main categories identified in this study were supervision, police incidents, perceived organizational support, transfer, personal circumstances, and peers. In each of these categories both helping and hindering critical incidents were identified by participants. This study provides a detailed description and analysis of the critical incidents that help or hinder RCMP officers in being meaningfully engaged in their work."--Abstract.