Résumé
This report is one of four reports that provide details on the development and planned implementation of a performance measurement framework for DLE agencies. Material presented in this document is intended for all staff who have responsibility for drug law enforcement performance, from local-level, operational staff through to senior executives. As such, information provided here is deliberately high-level so that it can be adapted and applied from local through to national-level drug law enforcement (or indeed other law enforcement) settings.
Contenu
1. Introduction – 1.1. What is performance measurement? – 1.1.1. What performance is not – 1.2. Why do it? – 1.3. Who does it ? – 1.3.1. Roles and responsibilities – 2. Foundations for an effective performance measurement system for drug law enforcement – 2.1. Review organizational mission – 2.2. Ensure accountability structures are in place – 2.3. Identify key goals specific to drug law enforcement – 2.4. Identify an appropriate set of performance measures and indicators – 2.5. Obtain feedback from stakeholders – 2.6. Revise measures and indicators – 2.7. Provide staff technical training appropriate to needs – 2.8. Collect and analyse indicator data – 2.9. Disseminate results to operational staff and obtain feedback – 2.10. Disseminate results to senior management – 2.11. Communicate results to key stakeholders – 2.12. Repeat steps 5 through 11 – 3. Take note!