RCMP National Public Complaints Directorate Statistics
Public Complaints received *
2015 – 2016 - 2,109
2016 - 2017 - 2,341
2017 – 2018 - 2,317
2018 – 2019 - 2,317
2019 – 2020 - 2,286
*NOTE: These numbers differ from the CRCC statistics, as the CRCC screens out complaints that they determine are not within the mandate as legislated in Part VII of the RCMP Act. Only those complaints that are within the mandate are sent to the RCMP for investigation.
2019 Top five allegations – National Average *
Neglect of duty: 2,759
Improper Attitude: 1,703
Improper Use of force; Physical Control: 581
Improper Arrest: 369
Mishandling of Property: 153
*NOTE: One complaint can contain multiple allegations so the overall number of allegations will exceed the total number of complaints in any given year
2019 Top five allegations by Division
B Division top 5 allegations in 2019
Neglect of duty: 72
Improper Attitude: 47
Improper Use of force; Physical Control: 12
Improper Arrest: 7
Other allegations are under 5 for this Division.
C Division top 5 allegations in 2019
Neglect of duty: 11
Improper Attitude: 9
Improper Use of force; Physical Control: 9
Improper Arrest: 6
Mishandling of Property: 6
D Division top 5 allegations in 2019
Neglect of duty: 197
Improper Attitude: 132
Improper Arrest: 42
Improper Use of force; Other: 17
Improper Use of force; Physical Control: 17
E Division top 5 allegations in 2019
Neglect of duty: 1081
Improper Attitude: 716
Improper Use of force; Physical Control: 219
Improper Arrest: 156
Mishandling of Property: 77
F Division top 5 allegations in 2019
Neglect of duty: 257
Improper Attitude: 139
Improper Use of force; Physical Control: 59
Improper Arrest: 26
Improper Search of Premises: 21
G Division top 5 allegations in 2019
Neglect of duty: 26
Improper Attitude: 23
Improper Use of force; Physical Control: 9
Irregularity in Procedure: 5
Other allegations are under 5 for this Division.
H Division top 5 allegations in 2019
Neglect of Duty (211)
Improper Attitude (128)
Improper use of Force (26)
Mishandling of property (18)
Improper Arrest (16)
J Division top 5 allegations in 2019
Neglect of Duty (147)
Improper Attitude (83)
Improper use of Force (53)
Improper Arrest (27)
Improper search of premises (7) and Mishandling of property (7)
K Division top 5 allegations in 2019
Neglect of Duty 641
Improper attitude 363
Improper Use of Force 129
Improper Arrest 80
Mishandling of Property 45
L Division top 5 allegations in 2019
Neglect of duty: 22
Improper Attitude: 17
Improper Use of force; Restraints: 10
Other allegations are under 5 for this Division.
M Division top 5 allegations in 2019
Neglect of duty: 32
Improper Use of force; Physical Control: 8
Improper Attitude: 3
Improper Arrest: 3
Other allegations are under 3 for this Division.
NHQ Division top 5 allegations in 2019
Neglect of duty: 21
Improper Attitude: 6
Other allegations are 1 for this Division
O Division top 5 allegations in 2019
Improper Attitude: 13
Neglect of duty: 13
Improper Arrest: 4
Other allegations are 2 for this Division
V Division top 5 allegations in 2019
Neglect of duty: 28
Improper Attitude: 24
Improper Use of force: 13
Improper Search of Premises: 5
Improper Arrest: 2
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